Collocated
Events

AGENDA

Wednesday, February 11 Thursday, February 12
Exhibit Hall Hours 12:00pm - 5:00pm 10:00am - 3:00pm

Days


Tracks

Tuesday, February 10, 2026
8:00am-7:00pm
Tuesday - 2/10/26
(Expo Hall B)
Registration Counters Open
  
9:30am
Tuesday - 2/10/26
10:00-10:45am
Tuesday - 2/10/26
Tech Track (Room 253B)
The Post-UCaaS Playbook: Integrating Calling, AI, and Workflows for Measurable Impact
ECS-01
CEO and Founder Comunicano, Inc. Vice President of Global Sales Engineering 8x8 Channel Chief SIPPIO Director of Channel Development Pure IP Head of US Operations & NA Sales Luware Director, Channel Sales Crexendo
UCaaS has been deployed, but cloud dial tone is just the foundation. What comes next? This session explores the evolution beyond the cloud phone system, focusing on the convergence of UC, CCaaS, and AI. We’ll explore practical patterns for stitching calling, meetings, and chat into automated, intelligent workflows that reduce swivel-chair work and surface context right when people need it, moving organizations from simply migrating to the cloud to measurable productivity.
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  Tech Track
11:45am-12:30pm
Tuesday - 2/10/26
Tech Track (Room 253B)
Rise of the AI-Enhanced Employee: A Practical Guide to AI-Powered Productivity
ECS-03
CEO and Founder Comunicano, Inc. Chief Technology Officer and Head of Large Enterprise R&D Mitel
AI is no longer a futuristic concept; it's here to stay. This session will showcase real-world examples of how AI is being integrated into communication and collaboration platforms to boost employee productivity. From intelligent meeting summaries and automated follow-ups to AI-driven search and content creation, and more, this discussion will explore the tools and strategies that empower the modern workforce.
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  Tech Track
12:30pm
Tuesday - 2/10/26
(Sandpiper Ballroom)
Conference Luncheon - Diamond, Enterprise, Platinum, Super Pass, Exhibitor/Conference, Speaker, Press Pass Holders
  
12:45pm
Tuesday - 2/10/26
Keynote Presentation (Sandpiper Ballroom)
Keynote Presentation by Ignite Tech: AI: The Future Is in Your Hands—Or Is It?
K-01
Eric Vaughan CEO IgniteTech
We’ve been handed an extraordinary gift. The question isn’t whether to use AI anymore; if you’re still asking that, you’re about to get run over from behind. The real question is what you’re doing with it. Too many organizations are running AI projects that look impressive in board decks but accomplish nothing. They’re entertaining themselves with experiments while competitors are erasing them from the map. A different breed of company is rewriting entire industries in months, not years. They’re not coming for your market share, they’re making your entire business model obsolete. The pace of change has become almost incomprehensible. Developers are now building in hours what took teams weeks or months just a year ago. Hyper-coding tools are turning software engineering into something closer to orchestration. Companies that don’t grasp this aren’t just falling behind, they’re becoming irrelevant in real time. At IgniteTech, we decided we weren’t going to squander this moment. In the past year, we’ve launched MyPersonas to clone human expertise and Eloquens to handle email with genuine intelligence. But we’re not stopping there. During this keynote, I’ll announce our third brand-new product built from scratch that leverages AI to fundamentally change something that everyone does almost every day. This isn’t about incremental improvement. It’s about moving mountains. Changing lives. Taking the gift we’ve been given and doing something that actually matters with it. The future is in your hands. The only question is whether you’ll seize it or watch it slip through your fingers while someone else changes the world.
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  Keynote Presentation
1:30-2:15pm
Tuesday - 2/10/26
Tech Track (Room 253B)
AI Agent Enabled Platform Engineering for Real Time Enterprise Risk Analytics
ECS-04
Director of Software Engineering Moodys
Enterprise risk management has become a deeply technical discipline shaped by heightened regulatory demands, expanding digital attack surfaces, and rapidly growing data volumes across financial, operational, and cyber domains. Despite this complexity, many organizations still depend on fragmented and batch driven risk systems that limit real time awareness and slow decision making. This session explores how platform engineering combined with AI agent driven capabilities can modernize enterprise risk analytics. The session presents a platform centric approach where risk analytics is treated as a shared enterprise capability rather than a collection of isolated solutions. By applying platform engineering principles such as reusable infrastructure components, standardized CI CD workflows, and embedded security services, organizations can accelerate the onboarding of new risk use cases while maintaining consistency and governance at scale. AI agents and machine learning models are positioned as core drivers of decision intelligence, enabling predictive risk modeling, anomaly detection, and continuous risk scoring across multiple domains. The discussion focuses on how AI agents can be operationalized through automated training pipelines, monitored inference, and controlled model lifecycle management to ensure reliability as data and threat patterns evolve. A central theme is enterprise integration architecture that brings together data from transactional systems, customer platforms, external feeds, and regulatory sources into a unified risk data fabric. This architecture allows AI powered insights to flow directly into business processes, enabling timely action instead of retrospective analysis. The session also highlights observability and governance as foundational elements for trust, transparency, and regulatory alignment. Attendees will leave with a practical architectural blueprint for building AI agent enabled, cloud native risk platforms that support continuous risk awareness and resilient enterprise decision making.
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  Tech Track
2:30-3:00pm
Tuesday - 2/10/26
Tech Track (Room 253B)
Special Presentation - Details Coming Soon
ECS-05
Senior Cloud Architect AWS
  Tech Track
3:15-4:00pm
Tuesday - 2/10/26
Tech Track (Room 253B)
The Intelligent Office: Unifying Communications, Design, and Data to Drive Productivity
ECS-06
Executive Managing Director, Workplace Design & Occupancy CBRE Chief Commercial Officer Image Star Founder Pulver.com AV & Modern Workplace Consultant E78 Partners
The modern workplace is a complex ecosystem where digital and physical environments intersect. This session explores how enterprise communications technology is the linchpin for creating an optimized, data-driven workplace experience, including a shift from activity-based workplace design to a behavior-based model, which leverages real-time data to create dynamic spaces tailored to employee habits. Attendees will learn how to instrument the office using communication platforms, sensors, and network analytics to gather and analyze crucial workplace experience data. Key topics include: measuring room utilization, correlating collaboration platform usage with physical presence, quantifying the effectiveness of space design, and using these insights to continuously improve both the office layout and the remote work experience.
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  Tech Track
4:15pm
Tuesday - 2/10/26
Keynote Presentation (Sandpiper Ballroom)
Keynotes & Cocktails Presentation: Real-World Consequences of Cybercrime - WARNING Audience Discretion Advised
K-02
Reese Bess Founder, President, Threat Researcher AP2T Labs
Jesse Tuttle Co-founder, Chief Hacking Officer, Threat Specialist AP2T Labs
Cybercrime is no longer just a technical problem, a financial risk, or a line item on a balance sheet. It is a human crisis. Behind every breached account, every stolen identity, and every successful scam is a real person and, increasingly, a devastating chain of harm that does not stop at financial loss. In this keynote, Reese Tuttle, cyber threat researcher and founder of AP2T Labs, and Jesse Tuttle, aka Hackah Jak, a former world’s most-wanted hacker and now an ethical threat actor, expose the realities of modern cybercrime that most organizations never see, and which many are not prepared to confront. Today’s attacks are not isolated events; they are multi-stage operations fueled by data leaks, social engineering, psychological manipulation, and dark-market ecosystems that monetize human vulnerability at scale. The consequences ripple outward: Families financially ruined, victims pushed into despair, and criminal profits quietly funding organized exploitation and human suffering far beyond the screen. Drawing from real cases and firsthand experience, this keynote reveals the unspoken truths that will challenge the way you view cybersecurity. This keynote is intended for anyone who influences security strategy, training, leadership decisions, or the way we communicate risk to others, because stopping cybercrime is no longer just about protecting systems – it is about protecting people and, in many cases, saving lives. WARNING Audience Discretion Advised: This keynote contains disturbing real-world subject matter, including psychological manipulation, exploitation, and the severe human consequences of cybercrime. Content may be emotionally intense and is intended for mature audiences.
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  Keynote Presentation
4:45pm
Tuesday - 2/10/26
Keynote Presentation (Sandpiper Ballroom)
Keynotes & Cocktails Presentation by Cisco: Your Network is Your Advantage in the AI Era
K-03
Anderson Tomaiz Director, Solutions Engineering, SMB, Mid-Market and Virtual Sales Americas Cisco
  Keynote Presentation
5:15pm
Tuesday - 2/10/26
Keynote Presentation (Sandpiper Ballroom)
Keynotes & Cocktails Presentation by Telarus: Adapt or Get Left Behind: Becoming a Modern Technology Advisor
K-04
Tim Basa SVP of Sales Telarus
The technology channel is evolving faster than ever, success is no longer about what you sell—it’s about how you think, how you position yourself, and how quickly you adapt. In this keynote, Basa brings more than three decades of in-the-trenches sales, and marketing experience to the ITEXPO 2026 stage, breaking down what it truly takes to win as a modern technology advisor. From the rise of cloud, cybersecurity, and AI to shifting buyer expectations and margin pressure, Basa connects the dots between today’s megatrends and tomorrow’s opportunities. Drawing on lessons learned since 1994, Basa challenges advisors to move beyond transactional selling and step fully into the role of strategic collaborator. Attendees will gain practical insights on how to sharpen their value proposition, build confidence in complex conversations, and create real momentum heading into 2026. Whether you’re a tenured advisor navigating reinvention or a rising professional looking to accelerate your growth, this session delivers clear thinking, real-world perspective, and a roadmap for staying relevant in a channel that rewards those who evolve—and leaves the rest behind.
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  Keynote Presentation
6:00pm
Tuesday - 2/10/26
(2nd Floor, East Building)
Join us for a fun happy hour and networking event at the ITEXPO! The Alliance of Channel Women is teaming up with the Channel Marketing Association to bring you THE pre-party event at the ITEXPO this year! We'll be at the 2nd Floor Waterfront Concourse for two hours before the Expo's #TECHSUPERSHOW Networking Live! party at 8pm. Pre-registration is required and space is limited, be sure to get your ticket today! Tickets are complimentary and include light refreshments and a complimentary first drink at the bar. ITEXPO show badge REQUIRED for entry. We hope you'll join us!
REGISTER ME
  
8:00-10:00pm
Tuesday - 2/10/26
Special Networking Event (Waterfront Councourse, 3rd Floor, East Building)
NEW DAY! #TECHSUPERSHOW Networking LIVE Party - Sponsored by Akamai, Aura Business, Avant, C3 Complete, CloudIBR, IONOS, Kaseya, Telarus
  Special Networking Event
Wednesday, February 11, 2026
7:30am-5:00pm
Wednesday - 2/11/26
(Expo Hall B)
Registration Counters Open
  
8:30am
Wednesday - 2/11/26
(Room 251B)
Continental Breakfast Served
  
9:00-9:45am
Wednesday - 2/11/26
Tech Track (Room 253B)
UC Quality of Experience in the Real World
ECS-07
Solutions Engineer, Networking and Collaboration Specialist Cisco Chief EnthusIASM Officer Let The Geek Speak Sales Engineering Manager iBwave Solutions Chief Revenue Officer Point5
Great features mean nothing if calls drop and video freezes. In a hybrid world, ensuring a high-quality user experience is more complex than ever. This session takes a holistic look at performance, from the underlying network infrastructure to the end-user. Discussion will explore how teams tackle last-mile variability and leverage technologies like SD-WAN and Wi-Fi 6/7 to manage (QoS) from the home to the branch office. Learn how modern observability platforms and end-to-end telemetry proactively identify issues with latency, jitter, and packet loss, helping pinpoint whether the culprit is the app, the network, or the device. The end goal is to leave with the knowledge to ensure a consistent, quality user experience.
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  Tech Track
10:00-10:45am
Wednesday - 2/11/26
Tech Track (Room 253B)
The Last Mile of AI: Winning Hearts, Minds and Workflows
ECS-08
Senior Manager, Organizational Development Lockheed Martin
Many organizations are investing heavily in AI for process automation, data analysis, and collaboration, yet they struggle to achieve meaningful user adoption and lasting business impact. Often, new AI tools are rolled out without sufficient focus on human behavior, change readiness, and practical integration into daily workflows. My presentation will help the audience bridge the gap between technical deployment and user adoption by sharing strategies rooted in change management, user-centered design, and real-world business applications. By focusing on both the technical and human sides of AI, attendees will leave with actionable insights to ensure their AI initiatives drive measurable, lasting success.
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  Tech Track
11:00am
Wednesday - 2/11/26
Keynote Presentation (Sandpiper Ballroom)
Keynote Presentation by NinjaOne: Stop Managing the Past: Why Legacy Tools are Failing Modern IT
K-05
Paul Redding Head of MSP Partnerships NinjaOne
Many IT professionals think their tools are “good enough” until their techs tell a different story. Frustration with tools leads to slower response times, higher risk, and stalled growth. This session explores why IT teams are rethinking their operations – starting with the fragmented, legacy tools in their employ – and what technicians actually need to manage today’s endpoint sprawl at scale. Expect unfiltered insights, real-world lessons, and a fresh look at what modern IT needs to mitigate risk, improve efficiency, and drive better business outcomes by modernizing endpoint management and unifying IT operations at scale.
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Keynote Presentation (Sandpiper Ballroom)
Keynote Presentation - CX 2030: Key Decisions to Prepare You for the Future
K-06
Robin Gareiss CEO & Principal Analyst Metrigy
Henry Svendblad President and CTO Company Nurse powered by Lintelio
With the rapid pace of technology innovation, it’s difficult for any CX leader to determine future-proof strategies. Join Metrigy CEO Robin Gareiss and enterprise CX leaders for an enlightening conversation on the best way forward. You'll come away with research-backed guidance and real-world perspective on CX and AI technology decisions you can make today that will prepare you for 2030.
REGISTER ME
  Keynote Presentation
  Keynote Presentation
11:00am
Wednesday - 2/11/26
Keynote Presentation (Sandpiper Ballroom)
Keynote Presentation by NinjaOne: Stop Managing the Past: Why Legacy Tools are Failing Modern IT
K-05
Paul Redding Head of MSP Partnerships NinjaOne
Many IT professionals think their tools are “good enough” until their techs tell a different story. Frustration with tools leads to slower response times, higher risk, and stalled growth. This session explores why IT teams are rethinking their operations – starting with the fragmented, legacy tools in their employ – and what technicians actually need to manage today’s endpoint sprawl at scale. Expect unfiltered insights, real-world lessons, and a fresh look at what modern IT needs to mitigate risk, improve efficiency, and drive better business outcomes by modernizing endpoint management and unifying IT operations at scale.
REGISTER ME
Keynote Presentation (Sandpiper Ballroom)
Keynote Presentation - CX 2030: Key Decisions to Prepare You for the Future
K-06
Robin Gareiss CEO & Principal Analyst Metrigy
Henry Svendblad President and CTO Company Nurse powered by Lintelio
With the rapid pace of technology innovation, it’s difficult for any CX leader to determine future-proof strategies. Join Metrigy CEO Robin Gareiss and enterprise CX leaders for an enlightening conversation on the best way forward. You'll come away with research-backed guidance and real-world perspective on CX and AI technology decisions you can make today that will prepare you for 2030.
REGISTER ME
  Keynote Presentation
  Keynote Presentation
12:00-5:00pm
Wednesday - 2/11/26
(Expo Hall B)
ITEXPO #TECHSUPERSHOW Expo Hall Grand Opening
  
12:15pm
Wednesday - 2/11/26
()
Lunch - Diamond, Enterprise, Platinum, Super Pass, Exhibitor/Conference, Speaker, Press Pass Holders
  
12:30-4:30pm
Wednesday - 2/11/26
(Expo Hall B)
Solutions Showcase Demo Sessions: ITEXPO, MSP Expo, AIoT World Expo
  
2:00-2:45pm
Wednesday - 2/11/26
Tech Track (Room 253B)
Integrating Conversational AI Callers with IoT Visual Recognition for Custom User Experiences
ECS-09
Professor University of Miami Professor University of Miami Senior Solutions Engineer, Contact Center Twilio
Explore how conversational agents and AI-driven callers can integrate with IOT object, image, and video recognition apps to create powerful, real-time custom user experiences. This session features a live demo showcasing live streaming smart glasses, and a tutorial on how to build and deploy AI caller functionality connected to visual recognition tools—complete with webhook integration and real-time APIs. Learn how pairing these technologies with strategic domain names (OpenAI/ChatGPT.com) that convert to vanity phone numbers, like 800-CHAT-GPT (1-800-242-8478), USA-Mon-Well (872-666-9355) or 640-CALL-SAM (640-2255-726) can enhance discoverability, improve branding, and even boost your engagement & position on search engine results pages (SERPs). We’ll also cover how to structure custom toll-free and local exchange numbers for video recognition, niche applications like PiccyBot, and more.
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  Tech Track
3:00-3:45pm
Wednesday - 2/11/26
(Room 253B)
The Operating Model Behind Rapid, Reliable AI Delivery System
ECS-10
Developer Kaspar Companies Problem Intake Manager Kaspar Companies Developer Kaspar Companies Team Lead Kaspar Companies
  
3:00-5:00pm
Wednesday - 2/11/26
Special Networking Event (Expo Hall B)
Happy Two-Hour Reception in Expo Hall - Sponsored by URNET
  Special Networking Event
Thursday, February 12, 2026
7:30am-3:00pm
Thursday - 2/12/26
(Expo Hall B)
Registration Counters Open
  
8:00am
Thursday - 2/12/26
(Room 251B)
Continental Breakfast Served
  
10:00am-3:00pm
Thursday - 2/12/26
(Expo Hall B)
#TECHSUPERSHOW Expo Hall Open
  
10:30-2:00pm
Thursday - 2/12/26
(Expo Hall B)
Solutions Showcase Demo Sessions: ITEXPO, MSP Expo, AIoT World Expo
  
11:45am
Thursday - 2/12/26
()
Lunch - Diamond, Enterprise, Platinum, Super Pass, Exhibitor/Conference, Speaker, Press Pass Holders
  
1:00-3:00pm
Thursday - 2/12/26
Startup Pitch Networking Event (Expo Hall B)
IDEA Showcase Startup Pitches & Reception
IDEA-01
  Startup Pitch Networking Event

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